Terms & Conditions

DISCLAIMER

The information provided in these Terms & Conditions is intended to outline the expectations and limitations of use for our website and services. These terms represent the agreement between A Killing Affair and our customers or site visitors. By accessing our site or purchasing from us, you agree to these terms. While we aim to be transparent and fair, this document is not legal advice. If you have questions or concerns, please consult a legal professional.

the basics

At A Killing Affair, our Terms and Conditions ("T&C") outline the rules and responsibilities for anyone visiting or purchasing from our site. These terms establish a clear and fair relationship between you (the visitor or customer) and us (the business).

Our T&C are designed to:

Define the acceptable use of our website and services.
Clarify the terms surrounding purchases, subscriptions, shipping, and gameplay.
Protect both parties from misunderstandings or misuse.

Whether you’re browsing, buying a single mystery, or subscribing to monthly episodes, your use of our website confirms your acceptance of these terms.

TOPICS

Our T&C cover the following topics relevant to our business:

Eligibility: Users must be 14 years or older (or have guardian approval) to use this site and purchase our products.
Payment Terms: We accept major credit cards and secure digital payments. Subscription renewals are billed automatically based on your selected plan.
Subscription Terms: Subscribers may cancel, update billing, or change addresses anytime through their account dashboard. Episodes ship monthly.
Shipping & Delivery: Orders typically ship within 3–5 business days. International shipping is available with variable times and rates.
Returns & Refunds: Due to the nature of our mysteries, returns are generally not accepted once a package is opened. If there is a problem with your order, contact us and we’ll make it right.
Intellectual Property: All games, puzzles, artwork, and storylines are original creations and the intellectual property of A Killing Affair. Unauthorized reproduction is strictly prohibited.
Account Management: We reserve the right to suspend or cancel an account if terms are violated or suspicious activity is detected.
Content & Community Standards: Users are expected to engage respectfully. Hate speech, harassment, or unlawful activity will not be tolerated.